1. Introduction
Welcome to wowdesign LLC (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal and business information you provide when visiting www.wowdesign.io (the “Site”) or engaging with our services.
This Privacy Policy explains how we collect, use, process, and safeguard your information.
2. Information We Collect
2.1 Information You Provide Directly
When you submit a form, schedule a call, or engage our services, we may collect:
- Name
- Email address
- Phone number
- Company or brand name
- Website URL
- Project details (e.g., number of units, CRM used, development stage)
- Business objectives or challenges
We only collect information relevant to evaluating and delivering our services.
2.2 Automatically Collected Information
When you use our Site, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Interaction data
This information helps us analyze performance and improve user experience.
2.3 Sensitive Information
We do not intentionally collect sensitive personal data (such as health data, financial account numbers, or government IDs) unless voluntarily provided in a business context.
3. How We Use Your Information
3.1 Service Delivery
We use your information to:
- Respond to inquiries
- Evaluate project fit
- Schedule and conduct strategy calls
- Deliver proposals and project documentation
- Implement Digital Sales Center systems
- Provide ongoing support
3.2 Communication
We may use your contact details to:
- Send requested materials
- Provide follow-up information
- Deliver service-related communications
- Notify you of updates relevant to your project
We do not send unsolicited bulk marketing emails.
3.3 Site Optimization & Analytics
We use analytics tools to:
- Monitor website performance
- Improve user experience
- Evaluate marketing effectiveness
- Understand engagement patterns
4. Legal Basis for Processing (If Applicable)
If you are located in jurisdictions requiring a legal basis (such as the EU), we process personal data under one or more of the following:
- Your consent
- Performance of a contract
- Legitimate business interests
- Legal obligations
5. Third-Party Service Providers
We do not sell your personal data.
We may share information with trusted third-party providers who support our operations, including:
- Webflow (website hosting)
- Zoho CRM / Zoho One (business operations)
- Make.com (automation workflows)
- Google Workspace (email and calendar)
- Cal.com (call scheduling)
- Stripe (payment processing)
- Meta Pixel, LinkedIn Ads, Google Ads (analytics and marketing insights)
- AI and automation tools used internally to assist project development
These providers process information under contractual confidentiality and data protection obligations.
6. AI & Automation Tools
Some systems we use internally may leverage AI-assisted technologies to support analysis, content development, or system design.
These tools:
- Assist internal workflows
- Do not replace professional judgment
- Do not independently make legal or financial decisions
Client data is not sold or used to train public AI systems.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Analyze traffic
- Improve site functionality
- Measure campaign performance
We do not display cookie banners unless required by applicable law.
You may disable cookies in your browser settings at any time.
8. Data Storage & Retention
8.1 Storage
Data is stored using reputable cloud-based providers with industry-standard security safeguards.
8.2 Retention
We retain information only as long as necessary to:
- Deliver services
- Comply with legal obligations
- Resolve disputes
- Maintain financial records
9. Data Security
We implement commercially reasonable technical and organizational safeguards to protect your information against:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no internet-based system can be guaranteed 100% secure.
10. Children’s Privacy
Our Site and services are intended for business professionals and are not directed to individuals under the age of 13.
We do not knowingly collect personal data from children.
If you believe a minor has provided information to us, contact us immediately at info@wowdesign.io.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Object to certain processing
- Request data portability
To exercise these rights, email us at info@wowdesign.io.
We may verify your identity before processing requests.
12. International Data Transfers
If you access our Site from outside the United States, your information may be transferred to and processed in the United States.
By using the Site, you consent to this transfer.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Site after updates constitutes acceptance of the revised policy.
14. Contact Information
wowdesign LLC
407 Lincoln Rd, Suite 6H PMB 1673
Miami Beach, FL 33139
United States
Email: info@wowdesign.io
